Shipping and exchanges
Cost of shipping
In the case of shipments to the Iberian Mainland, the Balearic Islands, Ceuta, Melilla, and the rest of the world customs offices and the parcel service can make additional charges to pay the normal taxes that are liable. These added charges will be paid by the buyer.
The final price is calculated according to the destination chosen in the delivery address indicated on the form:
- Canary Islands: Free shipping
- Iberian Mainland , Balearicss, Ceuta y Melilla: 15 euros
- Resto del mundo: 25 euros Rest of the world: 25 euros
Delivery dates are:
- Spain, from 2 to 3 working days Please note that working days will not be sharing effects on Saturday, Sundays and holidays
- Rest of the world from 4 to 6 working days
Exchanges and returns
To proceed with the return or change of products purchased in www.shopafortunadas.com , you have a period of seven 15 working days, with effect from receipt of the order, as long as they are in perfect condition with the label and the original packaging including the invoice and do not show signs that they have not been used. Please, send an email to firstname.lastname@example.org explaining the reason for the return and including your purchase order number and full name. The product must be sent to the following address: Thomas Alva Edison 35, 35007 Las Palmas de Gran Canaria Spain. Keep in mind that until the receipt and verification of the product in our warehouse, the return will not be made. The shipping cost of this is borne by the buyer.